Welcome 👋 How can we help?

Prevent Reconciliations

BA
Written by Ben Asbach
Updated 5 months ago

In order to prevent reconciliations, it is important that the quality of the users is preserved. Therefore, we recommend that you always pay attention to the type of users that are sent to Bitlabs surveys.

A few tips to prevent reconciliations:

- Do not offer users direct money for participation in surveys. Giving points or vouchers makes the topic less interesting for fraudsters
- Inserts attention messages that ask the user to be fully concentrated on the survey.
- Never force a user to participate in surveys in order to unlock certain features in the app. Only a voluntary (possibly rewarded) participation has a good quality.

In case of high reconciliation rates, the Bitlabs account can be locked.

Did this answer your question?