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What is a Reconciliation

Written by Ben Asbach
Updated 5 months ago

When participating in surveys, the quality of the answers is very important. 

So it can happen that we get feedback from the marketplaces that this quality was not sufficient and the client of the surveys returns individual answers. 

In this case, the reconciliations appear in the monthly report and are deducted from the revenue. Due to the time required for the review, reconciliations always refer to the previous month. 

It is up to each publisher to decide how to handle these reconciliations.

Bitlabs provides a CSV file with all necessary information about the reconciliation issue.

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